1. Necklace
2. Ear Stud
3. Rings
4. Hand Rings
1. Overview & Acceptance of Terms
These Terms and Conditions (“Terms”) govern your access to and use of the 9KJewellery website, products, and services. By browsing our website, placing an order, or engaging our services, you confirm that you have read, understood, and agreed to be bound by these Terms.
If you do not agree with any part of these Terms, you must discontinue use of this website immediately.
2. About 9KJewellery
9KJewellery is a jewelry brand based in Accra, Ghana, specializing in affordable custom-designed jewellery produced from scratch, alongside a curated selection of fine jewelry pieces. We combine craftsmanship, ethical sourcing where possible, and design expertise to create meaningful jewelry for personal and ceremonial use.
3. Eligibility to Purchase
To place an order with 9KJewellery, you must:
Be at least 18 years of age, or have parental/guardian consent
Provide accurate, current, and complete information
Have legal authority to use the chosen payment method
We reserve the right to refuse service or cancel orders at our discretion.
4. Product Information & Accuracy
We make reasonable efforts to ensure all product descriptions, pricing, images, measurements, and materials are accurate. However:
Jewelry images may appear slightly different due to lighting, photography, or screen calibration
Handcrafted and custom jewelry may naturally vary slightly in weight, color, or finish
Measurements are approximate
Such variations are inherent to jewelry production and do not constitute defects.
5. Custom Design & Bespoke Orders
Custom-made jewelry is produced specifically according to customer specifications.
5.1 Design Approval
Customers are responsible for reviewing and approving all design concepts, sketches, or specifications before production begins
Once production starts, designs cannot be altered without additional cost
5.2 No Cancellation or Refund
All custom and personalized orders are final
Custom orders cannot be cancelled, returned, or refunded once confirmed
This policy exists because custom jewelry cannot be resold.
5.3 Production Time
Production timelines are estimates and may vary based on:
Design complexity
Material availability
Craftsmanship requirements
Delays do not constitute grounds for cancellation or refund.
6. Pricing & Currency
Prices are displayed in the applicable currency and are subject to change without notice
Price changes do not affect confirmed orders
We reserve the right to correct pricing or typographical errors before dispatch
Taxes, duties, or customs charges (if applicable) are the customer’s responsibility.
7. Payment Terms
Orders are only processed upon full payment.
Accepted payment methods may include:
Debit or credit cards
Bank transfers
Other secure payment gateways displayed at checkout
If payment fails or is reversed, we reserve the right to suspend or cancel the order.
8. Order Confirmation & Processing
An order confirmation does not guarantee acceptance. We reserve the right to:
Decline orders due to stock unavailability
Cancel orders suspected of fraud
Request additional verification
If an order is cancelled after payment, any approved refund will be processed according to our refund policy.
9. Shipping & Delivery
9.1 Delivery Timelines
Delivery timelines are estimates only and may vary due to:
Courier delays
Customs clearance
Weather or logistical disruptions
9KJewellery is not liable for delays beyond our control.
9.2 Risk & Ownership
Risk of loss or damage passes to the customer once the item is dispatched.
Customers are encouraged to inspect items upon delivery.
10. Returns, Exchanges & Refunds
Due to the nature of fine and custom jewelry, certain items are not eligible for return, exchange, or refund. Custom-made, personalized, altered, or worn items are final sale.
Any returns, exchanges, or refunds for eligible items are governed exclusively by our Return & Refund Policy, which forms part of these Terms & Conditions. By placing an order with 9Kjewellery, you acknowledge that you have read and agreed to this policy.
9Kjewellery reserves the right to approve or decline any return or refund request in accordance with the Return & Refund Policy.
11. Repairs, Resizing & Maintenance
Repairs or resizing may be offered at additional cost
Damage caused by wear and tear, accidents, or improper care is not covered
Customers are responsible for routine maintenance
We recommend proper jewelry care to preserve longevity.
12. Intellectual Property Rights
All original content available on the 9KJewellery website, including but not limited to illustrations, texts, names, brand names, logos, images, videos, and custom jewellery design concepts, is the property of 9KJewellery, unless otherwise stated.
Website themes, layouts, and third-party software used on this website are licensed to 9KJewellery and remain the intellectual property of their respective owners.
Any partial or total reproduction, representation, modification, distribution, or use of 9KJewellery’s original content, by any means or on any medium, is strictly prohibited without prior written authorization. All such materials are protected by applicable intellectual property and copyright laws.
The use of this website does not grant users any right to copy, display, reproduce, or distribute content for which they do not hold the intellectual property rights. Any unauthorized or fraudulent use of website content, including use that infringes upon the rights of third parties, may constitute an offense under applicable intellectual property laws.
9KJewellery shall not be held responsible for any infringement of third-party intellectual property rights committed by users through their activities on this website.
13. Limitation of Liability
To the maximum extent permitted by law:
9KJewellery shall not be liable for indirect, incidental, or consequential damages
Our total liability shall not exceed the purchase price of the product
Nothing in these Terms excludes liability where prohibited by law.
14. Website Use & Conduct
You agree not to:
Use the website for unlawful purposes
Attempt to breach security measures
Disrupt site functionality or data integrity
We reserve the right to restrict access for violations.
15. Privacy & Data Protection
Personal data is collected and used in accordance with our Privacy Policy. We take reasonable measures to protect customer information.
16. Governing Law & Jurisdiction
These Terms are governed by and interpreted in accordance with the laws of Ghana, and any disputes shall be subject to the exclusive jurisdiction of Ghanaian courts.
17. Amendments
9KJewellery reserves the right to modify these Terms at any time. Updated versions will be published on the website and take effect immediately.
18. Contact Information
For questions regarding these Terms & Conditions, please contact 9KJewellery through the official contact details provided on our website.
