Effective Date: January 2026
This Privacy Policy explains how 9KJewellery (“we,” “our,” “us”) collects, uses, protects, and shares information collected from visitors and customers when you visit or make a purchase from our website, interact with our services, or communicate with us. By accessing our site and providing information, you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information
We collect information you voluntarily provide when you:
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Place an order
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Create an account
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Subscribe to our newsletter
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Contact customer service
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Participate in promotions or surveys
This may include:
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Full name
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Email address
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Phone number
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Shipping and billing addresses
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Payment information (processed securely via third-party payment providers)
b. Automatically Collected Information
When you visit our site, we automatically collect data such as:
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IP address
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Browser type
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Device type
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Pages visited
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Duration of visit
This information helps improve your shopping experience, troubleshoot errors, and analyze site performance.
2. How We Use Your Information
We use collected information to:
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Process and fulfill orders
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Communicate order status and updates
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Respond to inquiries and provide support
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Personalize product recommendations
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Send promotional emails and offers (only with your consent)
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Improve our products, services, and website performance
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Detect and prevent fraud or misuse
We do not sell your personal information to third parties for marketing purposes.
3. Cookies & Tracking Technologies
We and third-party service providers use cookies, beacons, and similar technologies to:
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Remember your shopping cart and preferences
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Track usage patterns and improve site functionality
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Understand how visitors interact with our content
You can manage or disable cookies through your browser settings, but this may affect site functionality.
4. Sharing Your Information
We may share personal data with:
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Service providers (for payment processing, shipping, analytics, marketing)
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Legal authorities if required by law or to protect rights and safety
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Business partners when necessary to fulfill your order
All third parties are required to protect your information and may only use it for the purposes we specify.
5. Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure. We cannot guarantee absolute protection, though we work to maintain secure systems.
6. Email Marketing & Opt-Out
If you subscribe to our newsletter or marketing communications, we may send periodic emails about:
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New collections
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Special offers
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Promotions
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Events and style inspiration
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party sites that operate independently and have separate privacy practices. We are not responsible for the content or privacy policies of external websites. We recommend reviewing their policies before interacting with them.
8. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will promptly delete it.
9. Your Rights & Choices
Depending on your region and applicable law, you may have the right to:
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Access the personal information we hold about you
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Request correction or update of inaccurate information
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Request deletion of your personal data
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Withdraw your consent to receive marketing communications
To exercise any rights or make privacy requests, contact us using the details below.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will be effective upon posting on our website with an updated effective date.
11. Contact Information
If you have any questions about this Privacy Policy or want to exercise your data-related rights, please contact:
9Kjewellery
Email: contact@9kjewellery.com
Address: Adenta Pantang, Accra, Ghana
Phone: +233 (0)20 047 1969
